Customer Service
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using PayPal. PayPal
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Your information is kept secure.
Ordering by Phone. Call: 1-585-924-8070. Office hours are
Monday - Wednesday 10am - 5 pm EST.
Distributers.
NEW! Philadelphia,
PA: See www.earthandflax.com
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Customer Service.
Viking Sales, Inc.
7710 Victor-Mendon Road
Victor, NY 14564
PH: 1-585-924-8070 Monday - Wednesday 10am - 5 pm EST/ E-mail:
Custom Color Mixing. All shades can be blended to create
an infinite array of colors. Special color mixing can only be arranged
for pallet orders. Please contact us for more information.
NOTE: Linseed Oil Paint is not returnable.
- Before returning unwanted or defective products, the customer
must contact our office for a return authorization number. Please
include your name and invoice number on the return box. Linseed Oil Paint (including Linus interior
and Allback interior/exterior
and Zinc White) is not returnable.
- Unused & undamaged products can be returned within 20 days
for a full refund.
- Unused and undamaged products returned after 20 days will be
subject to a 25% restocking fee.
- No refund after 20 days and no refund on products damaged in
return shipping.
- No refund on freight charges.
- Credit will be issued to the same account it was charged to.
- The cost of any missing/damaged parts and the installation
of the missing or broken parts will be deducted from any credit
due to the customer.
- Policy is subject to changes without notice.
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